Frequently Asked Questions

 

When will you restock?

When I have a date set, I announce it via social media (@potterybyosa on Instagram, Pottery by Osa on Facebook) and I usually give several days notice before the restock date. You may also sign up for my newsletter to receive a preview of the pottery I’ll have available the day before it’s listed.

How long does shipping take?

I will ship your order within 1-3 business days. I ship ceramics using USPS Priority Shipping 2-3 day delivery. You will receive a shipping notification from me including tracking information. Every package of pottery is insured for its full value.

Do you ship internationally?

No, for the time being, I only ship to destinations within the United States.

Do you wholesale?

No, I do not offer wholesale pricing for retailers.

Do you take custom orders?

No, I am not accepting custom orders at this time.

Can I put your pottery in the microwave, dishwasher or oven?

You may use my pottery to reheat food in the microwave. Putting them in a dishwasher is also fine. Do not place over a flame, on an electric burner or in a hot oven. Placing my pottery in the oven at a very low, warming temperature is fine.

Is your pottery food safe?

Yes, it is fully functional and safe to eat or drink from.